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September 19 – Pre-Conference (tentative)

We’ve had such a positive response to the pre-conference classes we have presented over the last two years, we hope to bring in a high-quality and useful class before the conference starts.

September 20-21 – Training Symposium

We plan to pack our agenda full of information focusing on the frontline call-taker, dispatcher, and supervisor.  There will be suitable techniques to manage interpersonal relations and our own personal motivation, stress, and well-being.  We’ll include hot topics and changes on the horizon such as FirstNet, NG911, and state interoperability.

September 21 – Exhibition Hall opens

A change to our Fall MPSCC!  Due to overwhelming requests from our commercial exhibitors last year, we will open the vendor hall for all registered Symposium and Workshop attendees this fall.  The fall exhibition is still limited to a smaller number of commercial attendees but we will plan times and maybe just a little bit of fun when all of our attendees can network with the vendors!  Exhibitors and Directors will still enjoy private time on September 21 & 22.  MORE DETAILS coming soon!

September 21-22 – 911 Director’s Workshop

Managers, Directors, and center staff members will sit down for both roundtables discussions of the important issues facing 911 today and receive presentations specific to PSAP operations.