Awards & Eligibility Information

Each year, the Missouri Public Safety Communications Conference along with the Missouri 9-1-1 Director’s Association and Missouri Chapters of the Association of Public Safety Communications Officials (APCO) and National Emergency Number Association (NENA) see nominations for and bestow the following awards to deserving members of Missouri’s emergency communications profession!

Director, Assistant Director, Executive Director, Deputy Director, PSAP Manager, Communication Center Director, Communications Director/Manager, Communications Administrator, Center Manager, Communications Chief, Public Safety Manager

Dispatch Supervisor, Shift Supervisor, Supervising Dispatcher, Supervisor, Shift Manager/Supervisor, Communications Supervisor, Communications Shift Supervisor, Operations Supervisor, Emergency Resource Supervisor, Telecommunications Supervisor, Senior Fire Communications Supervisor

Plans, develops, schedules and conducts on the job and/or classroom training for 911 and public safety communications call takers, dispatchers and supervisors; evaluates trainees’ skills and job performance; plans and/or develops advanced training for 911 public safety communications call takers, dispatchers and supervisors; assists with developing and enhancing trainees’ professional knowledge, skill, and ability through in-service training or career development training.

This award is designed to honor two or more individuals from the same emergency communications agency that worked on the same incident or event.  Eligible candidates must have worked on the incident, project or event as a team and must all be employed by the same emergency communications agency.

Functions as a front line dispatcher or call taker for police, fire, and/or EMS agencies. Operates telecommunications equipment to receive emergency and non-emergency phone calls. Determines situations from callers and ascertains all required information for dispatch of a call. Relays information to a dispatcher (if a separate position) via CAD or manual dispatch cards.  Operates radio equipment to dispatch first responder units to request emergency services; receives radio traffic from first responders; monitors emergency and support radio frequencies.

This award is designed to honor a youth whose courage and determination to obtain assistance for another person during a critical event went above and beyond all expectations.  The award winner will have shown exceptional calm while providing essential information for call takers and responders.  Must have initiated or been the primary contact with a Missouri communications center during the incident.

Systems Administrator, Information Technologist Specialist, Information Technologist, Network Administrator, Systems Engineer, Senior Computer Analyst, CAD/GIS Administrator, Network Services Supervisor, NCIC/CAD System Manager, Technician, 9-1-1 Systems, Information Technology Coordinator, Senior Project Manager, Records Technician (Master Addressing Guide – MSAG Coordinator), Mobile/CAD System Administrator, Information Technology Specialist 4, IT Tech and Address/Mapping Coordinator, Operations Support Technician, GIS Analyst, Radio Technologist.

Radio Frequency Director , Electronics Communications Technician, Telecommunications Engineer, Communications Technician Supervisor, Senior Communications Technician, Radio Lead Technician, Radio Technician, Technical Systems Administrator, Radio Frequency Engineer, Communications Technician,  9-1-1 Systems Technician, Telecommunication Services Engineer, Radio Network Engineer, Radio Frequency Systems Engineer Manager


The 2021 nomination period will open up towards the end of the year or early 2021.

Past Missouri Public Safety Communications Recipients

2019Director of the YearMike PhillipsBarry County E9-1-1
2019Supervisor of the YearChristina SmithRolla Police Department
2019Telecommunicator of the YearMichelle MaplesIndependence Police Department
2019Team of the YearChristian County 9-1-1
2019Trainer of the YearZachary DykesMissouri State Highway Patrol - Troop D
2019Technician of the YearDavid TuckerIndependence Police Department
2019President's AwardScott Penman & Ms. Niell
2018Telecommunicator of the YearPatricia LimbaughMissouri State Highway Patrol - Troop E
2018Supervisor of the YearAndrea KhanKansas City Police Department
2018Director of the YearKwabena AsanteOsage Beach Police Department
2018Team of the YearKellie Balcom, Kelsey Talbert and Jim LangleyJASCO
2018Trainer of the YearKima BurnettJASCO
2018Technician of the YearBradley CoffeyMissouri State Highway Patrol - GHQ
2018Hero of the YearWilliam Rebman (Age: 11)Kansas City Fire Department
2018President's AwardRoger MartinMissouri State Highway Patrol
2017Director of the YearBecky BaconChristian County Emergency Services
2017Supervisor of the YearChristopher NicholsonMissouri State Highway Patrol - Troop H
2017Telecommunicator of the YearCharles ShepardDade County 9-1-1
2017Team of the YearAlicia Davis, Amy Barrett, Maygon Matlage, Lisa Lake, Grace Link, Valesha WilsonChristian County Emergency Services
2017Trainer of the YearCheryl KonarskiDade County 9-1-1
2017Technician of the YearKevin FrancisStoddard County
2017Hero of the YearNeveah Thomas (Age: 5)Pulaski County Central Communications
2016Director of the YearZim SchwartzeSpringfield-Greene County 9-1-1
2016Supervisor of the YearDawn MooreMissouri State Highway Patrol - Troop E
2016Team of the YearMartinez and LooneyOsage Beach Police Department
2016Trainer of the YearBob LarimerMissouri State Highway Patrol - Troop D
2016Hero of the YearEmma Miller
2016President's AwardLisa SchlottachGasconade County 9-1-1
2016Friend of 9-1-1Penman & Winton
2016SpecialJeanie Lauer
2015Director of the YearBonnie Witt-SchulteMonett 9-1-1
2015Supervisor of the YearLaura McDonaldOsage Beach Police Department
2015Team of the YearDonna Beeks, Rob Massengale, Matt D'Amore, Brandy Coffey, Emmily BolenPolk County Central Dispatch
2015Trainer of the YearKendra ShellMissouri State Highway Patrol - Troop E
2015Hero of the YearEllie Marie Miller
2015President's AwardMike Turner ESL, Kima Burnett (MOTERT), Lori BielawskiMultiple Agencies
2015SpecialCharlie BonnieLifetime Achievement
2014Director of the YearJR WebbSpringfield-Greene County 9-1-1
2014Supervisor of the YearDavid DriskellChristian County E9-1-1
2014Telecommunicator of the YearJeremy LeeMaryland Heights Police Department
2014Trainer of the YearKris InmanSpringfield-Greene County 9-1-1
2014President's AwardCorey ChaneyMissouri State Highway Patrol - GHQ
2013Director of the YearPaula VolkmerRolla Police Department
2013Supervisor of the YearSaralynn HayesMid-America Regional Council
2013Telecommunicator of the YearTracy HuxMissouri State Highway Patrol - Troop H
2013Team of the YearSusan Carroll and Jenall WatkinsBarry County E9-1-1
2013Trainer of the YearLaurie WallMissouri State Highway Patrol - Troop H
2013President's AwardRobin TiemanCass County 9-1-1
2012Director of the YearLori SneedDade County 9-1-1
2012Telecommunicator of the Year

Chelsea Kincaid

O'Fallon Police Department
2012Trainer of the YearPam GilliganMissouri State Highway Patrol - Troop F
2012President's AwardDan RowdenSt. Charles County
2011Trainer of the YearBarbara GrahamMissouri State Highway Patrol - Troop F
2011President's AwardThe Communications Professionals of Joplin and Jasper County